Privacy Policy
Last Updated: December 1, 2024
Introduction
AnyComplaint ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Complaint details and supporting documents you upload
- Payment information (processed securely by our payment providers)
- Communications you send to us
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Generate complaint letters based on your input
- Process payments and send related information
- Send you technical notices and support messages
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and receive a copy of your data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@complaint.cloud