Travel & Flight Issues

Flight cancellations, delays, and lost luggage compensation under EU Regulation 261/2004. Get up to €600 for disrupted flights.

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Our Track Record

Cases Resolved830
Average Time28 days
Success Rate91%
Legal Framework

Your Rights in Portugal

These are the key laws that protect you. Our complaint letters automatically cite the relevant articles based on your specific situation.

Regulamento (CE) n.º 261/2004

EU Flight Compensation Regulation

Artigo 7.ºRight to Compensation

"Passengers are entitled to €250-€600 compensation for cancelled flights or delays over 3 hours, unless caused by extraordinary circumstances."

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DL 17/2018

Package Travel and Linked Travel Arrangements

Artigos 24-25Traveller Rights

"Travellers are entitled to price reduction and compensation when package travel services are not performed according to the contract."

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Montreal Convention

Convention for the Unification of Certain Rules for International Carriage by Air

Article 22Baggage Liability

"Airlines are liable for lost, damaged, or delayed baggage up to approximately €1,300 per passenger for international flights."

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Our Process

How We Help You Win

1

Tell Us Your Story

Our AI asks targeted questions to understand your situation and gather all the facts we need.

2

We Build Your Case

Real-time legal research finds the Portuguese laws that apply to your specific situation.

3

Send & Resolve

Download your professional complaint letter and send it. Most issues resolve within days.

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